Handling of your order

For all products in stock, shipment is done within 48 hours after receiving the payment, and within a timeframe of 8 to 16 weeks for products to be manufactured.

We're committed to operating our business in an environmentally responsible manner, and therefore all prepaid product items are shipped via specific carriers, using computerized and state of the art navigation tools enhancing our environmental targets. (Less energy and pollution sources)

Once the item has left the facility, you will receive an email stating that the delivery is on the way to the delivery address you filled in your account.

The packaging of the product is neat and strong enough to avoid delivery and product breakage under normal handling condition.

On receipt of your order, we recommend you to check the entire order delivery.

In case of a product defect at the delivery, it is imperative to record the defect on the delivery note of the carrier before you sign this delivery note.

Without a clear report of the defect written on this document, the buyer will be considered for having accepted Products without possible appeal.

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